HUD’s Office of Multifamily Housing Programs has issued a new EIV-SAVE Tenant Matching Report for owners and agents. The report aims to help identify potential discrepancies in tenant citizenship or eligible immigration status by comparing tenant data submitted to HUD through TRACS with available federal immigration verification records.

This is a key new compliance requirement for multifamily housing providers involved in HUD-assisted programs.

What Is the EIV-SAVE Tenant Matching Report?

The EIV-SAVE Tenant Matching Report is a project-level report available through HUD’s Enterprise Income Verification system. According to HUD’s communication, the report cross-references tenant data reported on the HUD-50059 in TRACS with information from U.S. Citizenship and Immigration Services’ Systematic Alien Verification for Entitlements (SAVE).

The purpose of this report is to identify tenants whose citizenship or eligible immigration status reported in TRACS does not match the information in SAVE.

HUD has also issued comparable EIV-SAVE reporting guidance for the public housing sector, clarifying that these reports are meant to identify individuals whose citizenship or eligible immigration status needs verification due to potential mismatches between HUD-reported data and SAVE information. 

Appearance on the Report Is Not a Final Eligibility Determination

Owners and agents should be cautious not to consider the report as a definitive ruling of ineligibility.

The report provides an initial verification response based on data available at that time. A tenant’s appearance on the report means that the owner or agent must review the matter and determine whether the tenant file, HUD-50059, TRACS data, and any applicable immigration-status documentation are correct and complete.

In other words, the report functions as a compliance review tool. It does not, on its own, serve as a basis for immediate termination of assistance, denial of occupancy, or other adverse actions.

What Owners and Agents Should Do Now

Owners and agents should take the following steps promptly:

1. Access the Report in EIV

Owners and agents with proper EIV access should review the report for each assigned project. HUD’s Multifamily EIV access page confirms that EIV access for Multifamily Housing users is managed through HUD’s EIV system and related user-access procedures.

If staff cannot access the report or if project assignments seem to be missing or inaccurate, HUD’s notice instructs owners/agents to contact:

MFH_EIV@hud.gov

2. Preserve Evidence of Review

Because HUD has described the current report as a one-time report, owners and agents should record when the report was accessed, who reviewed it, and what actions were taken.

A simple tracking log should include:

• Property name and contract/project number
• Household and unit number
• Name of the household member listed on the report
• TRACS/HUD-50059 citizenship or immigration-status coding
• SAVE response shown on the report
• Date reviewed
• Staff member responsible for the review
• File documentation reviewed
• Action taken
• Final resolution

3. Compare the Report to the Tenant File

For each listed person, owners and agents should carefully review the tenant file. The review should include current and past HUD-50059 certifications, citizenship declarations, eligible immigration documentation, SAVE documentation if available, and any correspondence or notes related to the household member’s status.

If the discrepancy results from incorrect data entry or coding, the owner or agent should update the relevant certification or TRACS record in accordance with HUD instructions.

 4. Follow HUD’s Verification and Notice Procedures

If the file review does not resolve the discrepancy, owners and agents should follow HUD’s required procedures for verifying citizenship or eligible immigration status.

No adverse action should be taken until the owner or agent has completed the required review, provided any necessary notices, given the tenant an opportunity to submit documentation or appeal when applicable, and documented the final decision.

5. Protect the Information as EIV Data

The report should be treated as confidential EIV information. Access must be restricted to authorized users with a legitimate business need, and owners/agents should adhere to HUD’s EIV security, storage, disclosure, and retention policies.

HUD Handbook 4350.3, Chapter 9, emphasizes that Multifamily EIV data is linked to tenant information submitted through TRACS and that owners must use EIV as part of their responsibility to reduce subsidy errors and maintain accurate tenant data.

Key Compliance Caution

Owners and agents should not assume that a tenant listed on the EIV-SAVE Tenant Matching Report is ineligible. Discrepancies may occur due to incorrect TRACS coding, outdated information, incomplete documentation, data-matching limitations, or the need for further verification.

The correct response is to review, verify, document, and correct as needed.

Recommended Owner/Agent Action Plan

Owners and agents should consider implementing the following internal process:

1. Assign responsibility for reviewing the report.
2. Access the report for each assigned project.
3. Save evidence that the report was reviewed.
4. Create a discrepancy tracking log.
5. Review each listed household member’s tenant file.
6. Correct any TRACS or HUD-50059 data errors.
7. Follow HUD verification procedures for unresolved discrepancies.
8. Document the final outcome in the tenant file.
9. Maintain confidentiality and EIV security controls.
10. Monitor HUD communications for future updates or recurring report releases.

 Final Thoughts

The new EIV-SAVE Tenant Matching Report enhances HUD’s tenant eligibility monitoring process. For owners and agents, the key is to respond systematically and carefully.

This report should prompt a documented file review, not an automatic conclusion. Owners and agents should follow HUD’s Attachment A instructions, verify the underlying information, correct any data errors, and ensure that any tenant communication or adverse action fully complies with HUD requirements.

Since HUD may release updated reports or additional instructions in the future, owners and agents should continue to monitor HUD communications and follow a consistent internal process for reviewing and resolving EIV-SAVE discrepancies.

This article is for general informational purposes only and does not replace HUD regulations, handbook requirements, notices, or official HUD guidance. Owners and agents should review the HUD communication, Attachment A, and relevant program requirements before taking action.